Identify an Original hotflex from hotset
In some countries e. g. Brasil and China there are third party companies that are claiming to be hotset distributors and do not have any association with hotset.
They are not authorized to distribute hotset products. These unauthorized companies are not meeting the high quality and high performance of hotset heaters. To ensure that you received and use original hotflex heaters from hotset here are some details to help you indentify them.
Hotflex heaters from hotset are marked with our brand "hotset", electrical voltage and wattage. There will be another number to identify manufacturing details.
Every heater will be marked with "CE".
A hotflex surface is made of stainless steel. It is completely sealed. There is no brass, copper, braided metal, flexible metal sleeve made of chain links or similar variations.
The stainless steel sheeth is sealed and continues without any interruption. It looks like a section of rings. These are no spirals but always closed rings, see picture.
As the heater is highly compressed the sheeth can not be moved anyway on the heater.
Though it is compressed, sealed and made of steel the hotflex can be easily bent by hand without much force or special tools. This is one of its unique and patented advantages that our customers prefer over rigid heaters.