Data Protection Statement

Name and address of the responsible party

The responsible party within the meaning of the Basic Data Protection Regulation and other national data protection laws of the member states, as well as other data protection provisions is:

Hotset GmbH
Hueckstrasse 16
58511 Lüdenscheid / Germany

Telephone: +49 2351 4302-0
E-mail: info@hotset.com
www.hotset.com

Name and address of the data protection officer

The data protection officer of the controller is:

Ms Michaela Dötsch
Attorney specialising in IT law
Lösenbacher Str. 15
58507 Lüdenscheid / Germany

Telephone: +49 2351 4302-0
E-mail: info@hotset.com
www.hotset.com

Use and disclosure of personal data and purpose limitation

hotset collects and uses your personal data for purposes such as the technical administration of the websites, for customer support, contract processing and for product surveys only to the extent required. Transfers of personal data to state institutions and authorities occur only within the scope of compulsory national regulations. Our employees and business partners are obliged to maintain confidentiality.

Data Protection/Security 

hotset uses technical and organisational security measures to protect your data managed by us against accidental or intentional manipulation, loss, destruction and against access by unauthorised persons. Our security measures are continually improved in keeping with technological developments.

1. Access data

Based on our justified interests, the website provider collects data about accesses to the website and stores them as “server logfiles” on the website server. These data are not stored together with other personal data of the user. The following data is logged: website visited, time at the moment of the access, browser used, operating system used and IP address used.

The server logfiles are stored for a maximum of 7 days and are then deleted. The storage of the data takes place for security reasons, e.g. to allow investigation of cases of misuse. If data must be collected for evidentiary reasons, you are exempt from the deletion until the incident has finally been resolved.

The collection of data to make the website available and the storage of data in logfiles is mandatory for the operation of website. As a result, the user has no opportunity to object.

2. Cookies

Our website uses cookies. Cookies are text files which are stored in the Internet browser or by the Internet browser on the user’s computer. If a user visits our website, then a cookie can be stored on the operating system of the user. This cookie contains a characteristic string which allows unique identification of the browser when the website is revisited.

We use cookies to make our website more user-friendly. Some elements of our webpage require that the accessing browser can still be identified, even after changing pages. In the cookies the following data are stored and transmitted: log-in information and language setting.

Furthermore, we use cookies on our website to allow analysis of the users’ surfing patterns The user data collected this way are pseudonymised by means of technical precautions. Therefore, assignment of the data to the visiting user is no longer possible. When stored, the data are not aggregated with other users’ personal data.

When visiting our website, an information banner informs users about the use of cookies and Google Analytics for analytical purposes and refers to this data protection statement.

The purpose of using cookies for analysis is done to improve the quality of our website and your contents. By means of the analysis cookies, we learn how the website is used and thus can constantly optimise our offering.

Cookies are stored on the user’s computer and sent by it to our site. Therefore, you as user also have full control of the use of cookies. Through a change of the settings in your Internet browser you can deactivate or restrict the transfer of cookies. Cookies that have already been stored can be deleted at any time. This can also take place automatically. If cookies for our website are deactivated, you may not be able to have full use of all functions of the website.

3. Registration

On our website we offer you the option to register by giving personal information. The data are entered in an input mask, transmitted to us and stored. Disclosure of the data to third parties does not occur. The following data are collected as part of the registration process: company, first name and last name.

As part of the registration process, the user’s permission to process this data is obtained.

Registration of the user is required to provide specific contents on our website.

The data are deleted as soon as the registration on our website is cancelled or amended.

As a user you have the option to cancel the registration at any time. You can have the stored data about you amended at any time.

4. Contact Form and E-Mail Contact

A contact form and enquiry forms are available on our website, which can be used for making contact electronically. If a user avails himself of this option, the data entered in the input mask are transmitted to us and stored. These data are: title, first name and last name, e-mail and VAT id no.

Your permission to process the data is obtained as part of the sending process and reference is made to this Data Protection Statement.

Alternatively, you can contact us via the email address provided. In this case, the user's personal data transmitted by email are stored.

In this context, the data is not passed on to third parties. The data is used exclusively for processing the conversation.

Personal data from the input mask is only processed for the purpose of handling the contact request. In the event of a contact request by email, this also constitutes the necessary legitimate interest in the processing of data

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case then for the personal data from the input mask of the contact form and those sent by e-mail when the specific conversation with the user has ended. The conversation has ended when it appears from the circumstances that the situation in question has been fully resolved.

The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of establishing contact are deleted in this case.

5. Google Analytics

Because of our justified interests in the optimisation and analysis of our online offering, this website uses the “Google Analytics” service, which is offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses “cookies“ – text files stored on your terminal. The information generated by the cookies is usually sent to a Google server in the USA and stored there.

Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement: www.privacyshield.gov/participant

On this website the IP anonymisation takes effect. The IP address of the user is truncated within the member states of the European Union and the European Economic Area and in other states party to the Agreement. Only in individual cases is the IP address transferred to the USA on a Google server without first being truncated and is truncated there. Due to this truncation, the personal identification of your IP address is omitted. The IP address of the user transmitted by the browser is not combined with other data stored by Google.

As part of the agreement for order-related data processing, which we as a website operator have concluded with Google Inc., Google prepares an analysis of the website usage and the website activity using the generated information and provides services connected to the Internet usage.

The data collected by Google on our behalf are used to analyse the usage of our online offering by the individual users, e.g. to compile reports on the website activities to improve our online offering.
You have the option to prevent the storage of cookies on your device by selecting the appropriate settings in your browser. It is not guaranteed that you can access all functions of this website without limitation if your browser does not allow any cookies.

Furthermore, you can prevent a browser plug-in which sends the information collected by the cookies (including your IP address) to Google Inc. where it is used by Google Inc. The following link leads you to the corresponding plug-in: tools.google.com/dlpage/gaoptout

Here you will find further information on the data usage by Google Inc.: 
policies.google.com/privacy/partners (data collected by Google partners)
adssettings.google.de/authenticated (settings for the advertising shown to you)
policies.google.com/technologies/ads (use of cookies in advertisements)

6. SalesViewer®

Usage of the SalesViewer® technology

On this website, data on marketing, market research and optimisation aims are collected and stored with the SalesViewer® technology of CONCEPTPARTNER® GmbH. 

These data allow the creation of user profiles under fictitious names. So-called tracking scripts are used to collect company-related data. The data collected with these technologies cannot be used to personally identify a visitor to the website without his explicit permission, nor can the visitors to this website be personally identified and associated with personal data via the bearer of the fictitious name. 

The data collection and storage can be objected to at any time with future effect; please visit this link: www.salesviewer.com/opt-out to prevent the future collection by SalesViewer® within this website. An opt-out cookie for this website is deposited on your device. If you delete your cookies in this browser, you will need to click on this link once again.  

7. Rights of the User

As a user, you have the right on request to receive information free of charge on the data that has been stored about you. In addition, you have the right to correct inaccurate data and to restrict the processing or to delete your personal data. If applicable, you can also assert your right to data portability. If you assume that your data were unlawfully processed, you may lodge a complaint with the competent supervisory authorities.

Deletion of Data
If your wish does not clash with a statutory obligation to preserve data (e.g. data retention storage), you have a right to delete your data. Data stored by us are deleted if you no longer need them for your intended purpose and there are no statutory retention periods. If a deletion cannot be carried out since the data are required for legally authorised purposes, there is a restriction on the data processing. In this case, the data are blocked and not processed for other purposes.

Right to Object

Users of this website can make use of their right to object and object to the processing of their personal data at any time. 

If you wish a correction, blocking, deletion or information about the personal data about stored or have questions with regard to the collection, processing or use of your personal data or would like to revoke permissions that have been granted, please contact the following e-mail address: info@hotset.com